How can I see About Time?

Timed-entry exhibition tickets are required for About Time. 

If you are purchasing a General Admission ticket online, beginning Thursday, October 15, you can reserve an exhibition ticket. New tickets will be released every two weeks. 

If you are a Member or eligible for pay-as-you-wish admission, beginning Thursday, October 29, you can reserve exhibition tickets on-site. 

Beginning November 2, every Monday, About Time will be open to Members only for Member Mondays. 

Is there an extra charge for the show? 

No, there is no additional charge for exhibitions. 

Why do I need to reserve an exhibition ticket? 

Due to health and safety guidelines, we need to maintain no more than 25% capacity in the exhibition (and Museum) at all times. Requiring exhibition tickets allows us to control capacity. 

Where can I reserve an exhibition ticket online? 

Beginning Thursday, October 15, you can reserve an exhibition ticket if you are purchasing a General Admission Ticket. You will be prompted to add exhibition tickets for About Time to your cart once you select the date of your visit. 

Where can I reserve an exhibition ticket on-site? 

If you are a Member or eligible for pay-as-you-wish admission, beginning Thursday, October 29, you can reserve exhibition tickets on-site. Members can reserve timed exhibition tickets at the Member desk in Burke Hall on the ground floor or in the Great Hall. 

I usually get free admission to the Museum — do I still need an exhibition ticket? 

Yes. If you are a Member, corporate sponsor, or otherwise have a pass for free admission, you must still reserve a timed exhibition ticket to see About Time. 

Are there special days for Members?

Yes. Beginning November 2, every Monday About Time will be open to Members only. Members will be required to make timed same-day reservations in-person at any Member desk.

How many tickets do I need to get into The Met? 

One ticket per person is needed for admission to the Museum. You can either buy a General Admission ticket or make a reservation for entry prior to your visit. 
If you are interested in seeing either About Time or Making The Met, 1870-2020, you would need an additional ticket for each show. Depending on what you want to do and see in the Museum, you could have up to three tickets per person (one for entry to the Museum, one for About Time, and one for Making The Met). 

When does the exhibition open? When does it close? 

About Time opens on Monday, October 26, to Members for a Preview Day. The exhibition opens to the public on Thursday, October 29 at 12 pm.

The exhibition will close on Sunday, February 7, 2021. 

If exhibition tickets are sold out online, what should I do? 

If all available days and times are sold out, please check back at a later time. We will release tickets approximately two weeks in advance. Exhibition tickets may sell out quickly due to popularity and capacity limit of 25% due to health and safety guidelines. 

If exhibition tickets are sold out on-site, what should I do?

If you are a Member, we encourage you to visit on Mondays, which are reserved for Members only. Same-day timed exhibition tickets can be reserved in person.  

If you are not a Member, we encourage you to arrive as early as possible on the day of your visit as exhibition tickets may sell out quickly due to popularity and capacity limit of 25%, due to health and safety guidelines.

Why can't I select an exhibition ticket for Tuesdays or Wednesdays?

The Museum is closed every Tuesday and Wednesday. 

Why can't I select an exhibition ticket past a certain date?

We release the tickets two weeks in advance so if you don't see a particular date available it means that we have not yet released those tickets. 

How frequently do you release the online tickets? 

On Thursday, October 15 the first block of available tickets will be released for the following dates: October 29 – November 8. We plan to release additional tickets on Tuesday, November 3 and Tuesday, November 17.

Where should I go to redeem my ticket for About Time? 

Exhibition tickets should be presented in Gallery 800 on Floor 2, just outside of Gallery 999, where the exhibition is on view. Please arrive on time for your allotted time slot. 

Can I still get into the show if I'm running late? 

Due to 25% capacity limitations, it is very difficult to accommodate late-comers. We recommend being on time as we cannot guarantee entry outside of allotted times. 

Is there a time limit to view the show?

There is no set time limit for viewing the show.

Since children under 12 have free admission to the Museum, do they need a separate exhibition ticket too? 

Yes. We need to account for every person entering the show to maintain 25% capacity, so children need a separate ticket. 

How many people are you letting into the show? 

50 people can be inside the exhibition at any given time, which allows each visitor to have a minimum of six feet of physical distancing around them at all times. 

Are there any other exhibitions that require a separate timed ticket? 

Yes. Exhibition tickets are also required for Making The Met. 

If I reserved exhibition tickets online but my plans changed, is there a way to return them? 

Please contact onlinetickets@metmuseum.org with your return tickets request.  We cannot guarantee  a new date and time for you, but will do our best. 

Is there anything else I should know?

We recommend planning ahead. Please read our Visitor Guidelines for health and safety information.