Providing Instructional Services: Four Case Studies (Part Three)

Providing effective library instruction often relies on matching instructional methods and formats to specific groups of users with varying research needs. This five-part panel discussion includes speakers from four different institutions, addressing how each instructional program addresses the distinctive needs of their respective constituencies. Topics covered include the different formats in which instruction is provided, marketing initiatives, and instructional innovations.

Part Three of Five

Speaker: Caitlin Kilgallen, Associate Library Director, School of Visual Arts

In addition to assisting the director in the overall management of the library, Caitlin supervises the head of reference services, two circulation managers, and the periodicals/reference librarian. She is part of a team of three librarians tasked with teaching, outreach, communication, and assessment of the library instruction program. She is currently overseeing pilot programs involving e-reserves, library liaisons, and library instruction.

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