Visitor Services oversees the Museum's admissions, visitor information, visitor research, attendance projection, and tourism outreach.
Posted: Thursday, April 4, 2013
In recent weeks, you may have read about a lawsuit filed by one of the Metropolitan Museum's Fifth Avenue neighbors. It inaccurately alleges that the Met deceives the public by not making its long-standing pay-what-you-wish admission policy clear enough, and asserts that we are violating a nineteenth-century New York State law that once mandated that we be free to the public. This was followed by a second legal action, filed by the same law firm, seeking monetary damages.
Posted: Thursday, April 26, 2012
We like to think that the language of art is universal, but a museum like the Met, with an audience that is forty percent international, cannot ignore the global scope of its visitors. There are some days when the Met's Great Hall is a glorious cacophony of languages from all over the world—and from all over New York.
Posted: Tuesday, February 15, 2011
Here at the Met, no two days are alike, especially in my job as a member of the Visitor Services staff. Each new person who comes into the Museum has new questions. Many visitors feel overwhelmed by the immensity of the Museum's collections, and may not know quite where to begin. When people ask my colleagues or me for guidance, we encourage them to join a Museum Highlights Tour or to pick up helpful printed materials such as a Museum Floor Plan, a list of the day's events, or one of our Family Guides. I find the best approach is to try to imagine myself in the visitor's shoes and ask, "What might this person need to help her comfortably enjoy the Museum and get the most out of her visit?"
Posted: Thursday, December 30, 2010
Forty years ago this weekend, on January 1, 1971, The Metropolitan Museum of Art first distributed admission buttons, replacing the envelope-sized, two-color tickets that had been used during a transitional period in 1970.
Posted: Wednesday, December 1, 2010
In 1989, the World Health Organization designated December 1 World AIDS Day, a day of action and mourning in response to the pandemic. Along with other cultural institutions, the Met continues to participate in an annual observance of the day.
Posted: Tuesday, November 9, 2010
The Museum announced yesterday that it will undertake a comprehensive, multi-year effort to redesign and rebuild the four-block-long outdoor plaza that fronts its landmark Fifth Avenue facade. The project will feature as one of its centerpiece elements the design and installation of all-new fountains outside the building. Following formal approval of the project at yesterday's meeting of its Board of Trustees, the Metropolitan further announced that it has named OLIN, the award-winning landscape architecture and urban design firm with studios in Philadelphia and Los Angeles, to lead this effort.
Posted: Thursday, July 1, 2010
Attendance at The Metropolitan Museum of Art reached 5,240,000 visitors during the fiscal year that ended June 30, 2010. This is the first year since 2001 that attendance at the Metropolitan exceeded five million. The number, which includes attendance at The Cloisters museum and gardens, ranks among the highest in its entire 130-year history.